Leadership and Management for Service Improvement Essay

Leadership and Management for Service Improvement - Essay ExampleThis play of our multitude formation had been lagging for a while before I emerged as a facilitative leader. When this stage passed, our relationships became more harmonious with agreed upon value and rules of operation. Each member began to take responsibility, as they understood their another(prenominal) team members, with the group leader taking a back seat to proceedings. As the group leader, I think I took up a democratic expressive style of leadership. These types of leaders make decisions at the final stage but include the other team members in the process of decision-making (Gillam, 2011 p65). While I took care of coordinating the team and their work delivery, I allowed them to carry out their research without giving instructions. However, any(prenominal) went into the report was finally decided upon by me, with any additional material needed communicated to the team member responsible. The benefits of this sort of leadership are numerous. The team members got joke satisfaction since they all participated in drafting the final assignment. This style also helped to develop their research skills. The members of the team felt that they controlled the destiny of their assignment marks therefrom felt more motivated to do their best (Hartley & John, 2010 p26). However, since participation by all members takes time, the decision-making process was slow. Coulins absence caused the assignments timeline to stretch. ... Overall, this leadership style made me feel in charge although giving everyone a chance to give their opinion brought on some conflict. During the initial stages of the holiday, my inability to access the Universitys homepage on my computer proved to be a hindrance. It actually raised a storm with some of the members when I told them that I had not handed in the assignment because of this problem. In the future, it would be better if this sort of assignments were held face to f ace rather than online since team members are generally least interested in the assignment over the internet. It is possible that some had multiple pages on their computer screens and were multi-task during teamwork (Muller et al, 2006 p9). The teams five-team members could be fitted into at least five Belbins team roles (Gold et al, 2010 p15). consciousness could be considered a resource investigator, as he was enthusiastic, extroverted, and communicative. He explored the different sources of information that we had and, through his contacts in the library, was able to get more information sources. Stacy was the implementer, as she was efficient, conservative, reliable, and disciplined. Danny was the shaper, given her dynamic and challenging nature. She never lacks the courage and drive to overcome obstacles. I acted as the leader and doubled up as the coordinator. My confidence and maturity cut me out of this, in addition with my clear goals, promotion of decision-making and pro per job delegation. Finally, Coulin was supposed to be the plant, especially given her unorthodox, imaginative, and creative mind. However, she was rarely obtainable and brought about a lot of frustration for the other team members. On the days when she showed up for meetings, though, she was very